Taylor Made Roofing respects your privacy.
Taylor Made Contracting Services, LLC d/b/a Taylor Made Roofing sends both customer support and promotional messages to users who interact with the website https://roofing.tmcontractingservices.com/home chat widget. Each message type requires separate, explicit consent collected through independent checkboxes in the chat widget. Marketing consent is not combined with transactional consent, and neither is shared with third parties.
Mobile phone numbers and SMS consent information collected through our website, forms, or customer interactions will be used solely for the purpose of providing requested communications and services. By providing your mobile phone number through our website and selecting the applicable consent option, you agree to receive SMS text messages from Taylor Made Contracting Services, LLC d/b/a Taylor Made Roofing.
Taylor Made Roofing does not sell, rent, or share SMS consent data or mobile phone numbers with third parties for marketing purposes.
Information collected may be used for:
Transactional Messages
- Appointment scheduling and confirmations
- Provide estimates and proposals
- Customer service communications
- Job scheduling and status updates
- Billing and account notifications
- Deliver project updates
- Respond to customer inquiries
Marketing Messages- Marketing messages will only be sent to customers who have expressly consented to receive them.
- Send authorized marketing communications to customers who have separately opted in
- Seasonal maintenance reminders
- New services and announcements
- Promotional offers
Customers may opt out of SMS communications at any time by replying STOP.
Automated Communications
Taylor Made Roofing may utilize automated technology and software platforms to send SMS communications, appointment reminders, customer notifications, and authorized marketing messages. By opting in, you consent to receive messages delivered through automated systems.
Message Frequency
Message frequency varies based on customer interactions, project activity, and communication preferences.
Message and Data Rates
Message and data rates may apply. Customers are responsible for any fees charged by their mobile service provider.
Opt-Out Instructions
You may opt out of SMS communications at any time by replying:
STOP
You may request assistance by replying:
HELP
Or by contacting:
Taylor Made Roofing
863 Flat Shoals Rd, Suite 186
Conyers, GA 30094
Phone: 404-742-4049
Email: [email protected]
Information We Collect
Through our website and lead forms, we may collect:
- Name
- Email Address
- Mobile Phone Number
This information is used to provide requested services, communicate with customers, and deliver authorized SMS communications.
Cookies and Tracking Technologies
Taylor Made Roofing does not utilize cookies, tracking pixels, website analytics tools, or similar technologies to collect information about visitors' browsing activity on our website.
We only collect information voluntarily submitted by visitors through our website forms, including name, email address, and phone number, for the purpose of responding to inquiries, providing requested services, and communicating with customers.
Third-Party Service Providers
Taylor Made Roofing utilizes GoHighLevel and other service providers to facilitate customer communications, appointment scheduling, project management, and related business operations. Information submitted through our website may be processed and stored through these service providers solely for business purposes and service delivery.
No Sale or Sharing of SMS Consent Data
Taylor Made Roofing does not sell, rent, share, disclose, or distribute mobile phone numbers or SMS consent information to third parties or affiliates for marketing purposes.
SMS consent information and phone numbers collected for SMS communications will only be used to provide the services and communications authorized by the customer.
Data Security
Taylor Made Roofing takes reasonable measures to protect the personal information submitted through our website and communication systems.
We maintain administrative, technical, and physical safeguards designed to help protect customer information from unauthorized access, disclosure, alteration, or destruction.
Information submitted through our website may be stored and processed using reputable third-party service providers that assist us with customer communications, scheduling, project management, and business operations.
While we strive to protect personal information, no method of electronic transmission or storage can be guaranteed to be completely secure. Accordingly, Taylor Made Roofing cannot guarantee absolute security of information transmitted through the internet.
If we become aware of a data security incident that affects customer information, we will take appropriate steps to investigate the matter and comply with applicable legal obligations.
Information Retention
Taylor Made Roofing retains customer information only for as long as reasonably necessary to provide requested services, maintain business records, comply with legal obligations, and support customer communications.
Information that is no longer required may be securely deleted or anonymized in accordance with our business practices.
Changes to This Policy
Taylor Made Roofing reserves the right to modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.